Terms of service

Who we are

Quota is a product of Syrakon, the trade name of Pasqual Peñalver Collado, a natural person based in Spain ("we", "us"). Tax ID and postal address are in the legal notice. Contact: quota@syrakon.com.

By creating an account or using Quota you accept these terms. They complete the general Syrakon terms; where the two differ, these win for Quota.

The service

Quota gives you a node that sits in front of your API. It counts, limits and filters requests before they reach your backend, and shows you what happened. What each plan includes is on the pricing page.

Your account

You must give us a working email address. You are responsible for your passkeys, your API keys and everything done with your account. If you think someone else has access, tell us at once.

Acceptable use

Do not use Quota to break the law, infringe anyone's rights, send spam, spread malware, or attack other systems. Do not try to get around your plan's limits or disrupt other customers. If you do, we can suspend your node.

Plans and limits

Each plan has a monthly number of requests and a sustained rate per minute, with a short burst allowed on top. Above the rate, requests get 429 until the rate drops.

When the monthly number is used up, further requests get 429 until the next billing period starts or you move to a bigger plan.

Each plan caps the size of a request body. A larger request gets 413, never reaches your backend and does not count against your month. Responses have no size cap.

Prices and billing

Our reseller is Paddle, which acts as merchant of record: you buy from Paddle, Paddle charges you and issues the invoice, and Paddle's buyer terms apply to the payment. Paddle adds VAT or other taxes where they apply, and shows the final price before you pay.

Subscriptions renew automatically every month until you cancel.

Early adopter price. If you subscribe during the launch window, you pay the early adopter price. After 12 months of continuous subscription, that price is yours for as long as you stay. If you cancel before that, a new subscription is at the regular price.

If we change the regular price, we email you at least 30 days before it applies to you.

Cancelling

You can cancel at any time from the panel. The cancellation takes effect at the end of the period you have already paid for. Your node keeps working until then.

Refunds and withdrawal

Businesses. If you buy Quota for your business or profession, payments are not refundable, including for unused time.

Consumers. If you live in the EU and buy Quota as a consumer, you have the right to withdraw from the contract within 14 days of buying, without giving a reason.

Quota starts working as soon as you subscribe, so at checkout you ask us to start the service at once, within the withdrawal period. If you then withdraw within the 14 days, we refund the price minus the part for the days you already used. Once the service has been fully provided, the right of withdrawal ends.

To withdraw, send us a clear statement by email to quota@syrakon.com before the 14 days end. You can use this model text:

To Pasqual Peñalver Collado (Syrakon), quota@syrakon.com: I hereby give notice that I withdraw from my contract for the Quota service. Ordered on [date]. Name: [name]. Email of the account: [email]. Date: [date].

Paddle makes the refund, to the same payment method, within 14 days of your notice.

Availability

We work to keep your node up, but we do not guarantee uptime unless you have a signed Enterprise agreement that says so. You choose per node what happens if we fail: requests pass to your backend unfiltered, or they stop at the edge.

Quota is not a CDN and does not absorb large-scale DDoS attacks.

Your data

Your traffic data is yours. We process it only to run your node, as described in the privacy policy, and under a data processing agreement if you ask for one.

Liability

Quota is provided as it is. As far as the law allows, our total liability for any claim is limited to what you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or lost data.

Nothing in these terms limits liability that the law does not allow to be limited, such as for fraud or gross negligence, or the rights consumers have by law.

Suspension and termination

We can suspend or close your account if you seriously break these terms or do not pay. Where we reasonably can, we warn you first and give you time to fix it.

Law and disputes

These terms are governed by Spanish law. For business customers, disputes go to the courts of Barcelona. If you are a consumer, you keep the protection of the law where you live and can bring a claim in your own courts.

Changes

If we change these terms in a way that matters, we email you at least 30 days before the change takes effect. If you do not agree, you can cancel before then.